Help needed with USBIT 1.7.4.0 - no device shows up

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Buddy2000
Posts: 1
Joined: Sun Aug 20, 2017 7:02 pm

Help needed with USBIT 1.7.4.0 - no device shows up

Post by Buddy2000 » Sun Aug 20, 2017 7:10 pm

Hi there,

after starting, USBIT 1.7.4.0, it shows no device present,
rescan shows the same

Debug shows:
FD01: \\?\usbstor#disk&ven_intenso&prod_ultra_line&rev_1.00#14092200019497&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
FD02: Intenso Ultra Line USB Device
FD04: Device ID is USBSTOR\DISK&VEN_INTENSO&PROD_ULTRA_LINE&REV_1.00\14092200019497&0
FD05: Media Type is 12
FD06: Location Port_#0002.Hub_#0004
FD07: Hardware ID USB\VID_1F75&PID_0917&REV_0001
FD08: Device Number is 2
FD09: FOUND!
although no device is shown

what have I done wrong?

Alex
Site Admin
Posts: 235
Joined: Fri Jul 29, 2011 11:59 pm

Re: Help needed with USBIT 1.7.4.0 - no device shows up

Post by Alex » Thu Aug 24, 2017 6:50 pm

Based on the debug output it should show up (at least in device mode). Following some questions to narrow down the problem:

Can you try an older version?
Does activating the non-removable option help?
Does resizing the window help?
Did you test with another device?
Can you provide the log output as well?
Can you provide a screenshot?

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