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selected drive gets unselected with win8.1-64bit

Posted: Tue Dec 17, 2013 7:46 am
by bongo
after using usb image tool under win xp without any problems, i had to move to win 8.1-64bit.
now, i cannot use usb image tool anymore.

starting usb image tool works, but when selecting a device, the device gets automatically unselected after 1-3 seconds. i.e. after entering a backup file name, the tool reports "no usb device selected".
i tried compatibility modes, different flash reader,... no help ;-(

what am i doing wrong?
how can i get device selection persistent?

thanx for your help!

Re: selected drive gets unselected with win8.1-64bit

Posted: Tue Dec 17, 2013 12:24 pm
by Alex
Seems like something is stealing the program focus from the device selection. This intentionally only appears, when a new USB device is plugged in. I will try to recreate & fix the issue. I haven't seen this until now, yet I have tested it only upto Windows 8. If you need to use the tool, you can give the command line version a try.

Re: selected drive gets unselected with win8.1-64bit

Posted: Tue Dec 17, 2013 1:01 pm
by bongo
hi alex
thanx for the reply!
yes, i switched to the command line version. this one works fine.
regards

Re: selected drive gets unselected with win8.1-64bit

Posted: Tue Dec 17, 2013 7:11 pm
by Alex
Can you, when possible, provide some further information? Does the selection disappear only, when you click the backup button? Or does it also appear, when you open the program, select a device and then wait some seconds without doing anything else in the program? Is there anything on your computer, that could windows make detect a new device?

Re: selected drive gets unselected with win8.1-64bit

Posted: Wed Dec 18, 2013 3:42 pm
by Alex
Fixed with version 1.63.

Re: selected drive gets unselected with win8.1-64bit

Posted: Thu Jan 30, 2014 8:15 am
by sofiazoe
fter using usb image tool under win xp without any problems, i had to move to win 8.1-64bit.
now, i cannot use usb image tool anymore...................... :)

Re: selected drive gets unselected with win8.1-64bit

Posted: Thu Jan 30, 2014 7:55 pm
by Alex
@sofiazoe: Generally USB Image Tool works with Win 8.1 64bit. The problem above was a driver problem, causing the system to periodically scan for USB devices. This resulted in getting the current drive unmarked, which was fixed with version 1.63. If you have another problem, I need more information.

Re: selected drive gets unselected with win8.1-64bit

Posted: Thu Nov 06, 2014 8:56 pm
by nawaz
after using usb image tool under win xp without any problems, i had to move to win 8.1-64bit.
now, i cannot use usb image tool anymore. ;)




_______________
Nawaz

Re: selected drive gets unselected with win8.1-64bit

Posted: Fri Nov 07, 2014 8:36 pm
by Alex
Are you reporting an issue with Win 8.1 or is this just a ironic quote? For an error report, I would need more information. I tested it successfully on a Windows 8.1 machine.