Over the time I got plenty of feedback regarding USB Image Tool. Some of it were bug reports or questions about (at first) unexplainable program behaviour. While a lot of the feedback was well described so I could immidiately figure out, what the author meant, some were in the way “It doesn’t work! Why?”. After 10 years of professional software development and 15 years of programming at all, I can only recommend you reading this document: How to Report Bugs Effectively by Simon Tatham. It’s really worth the time, funny to read and will benefit bug reporter as well as programmer. So before you report something, I would like to ask you to read there first.